Investor FAQs

What does Shopify do?

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Headquartered in Ottawa, Canada, Shopify powers over one million businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

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On what stock exchanges are Shopify shares traded, and what is the ticker symbol?

We are listed on the New York Stock Exchange under the ticker symbol “SHOP” and listed on the Toronto Stock Exchange under the ticker symbol “SHOP”.

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When was Shopify’s Initial Public Offering?

Our initial public offering occurred on May 20, 2015. Our stock began trading on the New York and Toronto stock exchanges on May 21, 2015. The IPO closed on May 27, 2015.

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Why can't I add Shopify's Toronto Stock Exchange ticker to my phone's list of ticker symbols?

Each site has a different way of showing Canadian listings when they're listed alongside US listings. Try adding "SHOP.TO".

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Where is Shopify’s corporate headquarters?

Shopify’s principal office is located at 150 Elgin Street, 8th floor, Ottawa, Ontario, Canada K2P 1L4.

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Who are the members of Shopify’s Board of Directors?

You can view our Board of Directors by visiting the Board of Directors section of our website.

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Who are the members of the Shopify management team?

You can view our Management team by visiting the Leadership section of our website.

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When does Shopify’s fiscal year end?

December 31.

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Who are the company’s independent registered public accountants?

Our independent registered public accounting firm is PricewaterhouseCooper LLC.

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Does Shopify pay dividends?

No, we have never declared or paid any dividends and we do not anticipate paying any cash dividends in the foreseeable future. We currently intend to retain future earnings, if any, to finance operations and expand our business.

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Does Shopify have a direct stock purchase plan?


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Where can I find all of Shopify’s SEC filings?

All of our SEC filings can be accessed on the Financial Reports section of our Investor Relations website or directly from the SEC at

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Where can I download and view quarterly and annual reports?

Quarterly and annual reports, as well as other SEC filings, can be accessed on the Financial Reports section of our Investor Relations website or directly from the SEC at

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Who is Shopify’s transfer agent?

Our transfer agent is Computershare.

You can contact computer share via their website:

Written requests by regular mail can be made to:

US Investors:
250 Royall St.,
Canton, MA 02021
Canadian Investors:
Computershare Investor Services
100 University Ave.
8th Floor, North Tower
Toronto, Ontario M5J 2Y1
Telephone inquiries:
+1 (877) 373-6374 (US, Canada, Puerto Rico)
+1 (781) 575-2879 (non-US)

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Contact Us

Katie Keita

Director, Investor Relations

613-241-2828 x1024

You can also use the form below to submit inquiries to Investor Relations

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